Care instructions
My handmade pieces are made with the highest quality materials and are meticulously crafted. They are dainty and delicate and should NEVER be worn while sleeping, showering, during heavy exercise, etc. Jewelry should be the last thing you put on and the first thing you take off when dressing and undressing. Avoid any tugging or pulling while it is being worn. Ensure a good fit - if it is too tight, it will increase the chance of breakage. Wash in mild detergent with water and pat dry with a clean towel or use an ultrasonic cleaner with a mild solution. With proper care, your jewelry should last a very long time.
Gift wrapping and packaging
Every order will come standard in a kraft jewelry box.
Gift wrapping is also available for $4.50 and can be wrapped in one of three motifs: brown kraft paper and pink jute twine, pink kraft paper and a white satin ribbon, or the current seasonal holiday selection. If you need a particular type of gift-wrapping, please contact me and I'll do my best with materials available. This option can be added at checkout.
Wholesale or large orders
I do offer discounts for large orders of my standard pieces and am open to collaborating on a special design for your team, sorority, company, or store. Please contact me directly for more information.
Why doesn't my jewelry look exactly like the product photos?
All of my jewelry is handmade and each gemstone is genuine and natural. Therefore, every stone will not be exactly the same, every wire wrap will be slightly different, and not all gems are cut the same. An example I like to use is Amethyst. It is a beautiful stone with dark and light purple tones throughout and because each piece is natural and hand-cut, the angles and colors vary slightly. This only makes each piece I hand make one of a kind and completely unique.
What is your processing time? How long does it take you to make and ship my order?
Most orders are made and shipped within 48 hours, except for busy seasons where I'll publish current processing and shipping times.
How do I know my jewelry size and how do I measure my wrist/ankle for a bracelet/anklet?
You can determine your size by measuring with just string and a ruler. It is that simple!
ANKLET MEASURING- To determine the size you need measure with a non-stretchy string or tape measure above or below your ankle bone, depending on where you want your jewelry to lie. If you held the measuring device snug, then add 1/4” – 1/2″to your final measurement, depending on how loose you want your anklet.
BRACELET MEASURING- To determine the size you need measure with a non-stretchy string or tape measure below your wrist where the bracelet would lie. If you held the measuring device snug, then add 1/4” to your final measurement.
EXAMPLE- Wrist size 6.25 inches + 0.25 inches = Size 6.5
What if I ordered the wrong size?
If you ordered the wrong size or need to have something adjusted, please purchase my "Reworking/Repair Fee" item by clicking here
This fee includes the re-sizing/reworking of your item which would include adjustment of size, or replacing links/jump rings or clasps.
This fee does not include repair or replacement of any stones that may have been damaged due to abuse or neglect, or postage costs to ship the item to me for reworking.
Most reworking and repair is completed within 24 hours of receipt unless otherwise noted.
Custom and personalized orders
Do not worry! In addition to the variety of sizes I offer as standard options, I can also create a custom size just for you! All you have to do is select SIZE 99 at the listing and then put your correct size in the order notes when you check out. NOTE: Any sizes larger than standard options are subject to additional charges due to the increase in additional material costs.
If you forget to provide your size when you check out, please message me (hello@lizbethjewelryco.com) your size immediately because I handmake the orders as soon as they come in and strive to ship the same day.
Customs, Duties, and Taxes
Pricing on Lizbethjewelryco.com jewelry merchandise or shipping charges does not include any customs, duties or taxes for overseas customers. All customs, duties, and taxes are the responsibility of the customer. Please be sure to familiarize yourself with your country's customs and import tax laws so that you're not surprised when you have any fees due.Jewelry products on Lizbethjewelryco.com are all classified within the Harmonized Commodity Code System (HS Code) as # 7116.20.05 . This code identifies the type of goods contained in your parcel and, along with the declared value of the goods, forms the basis of customs/duties/tariffs charges calculations. You can contact your country's customs organization to learn more.
These fees vary by country and I cannot provide any guidance on what charges you may incur, if any. You could be required to pay such fees before taking possession of your new jewelry as is customary.
What is Gold-filled Jewelry?
Gold-filled jewelry is composed of a layer of solid gold bonded with heat and pressure to a base metal such as copper or brass and is very durable. Gold-filled items are more than 100 times thicker in Gold covering than regular Gold plating and the Gold is much higher quality. Gold plating is prone to rub off, turn color, and irritate skin--it is nothing like the quality of a Gold-Filled or solid Gold item.I offer 14k Yellow Gold-filled, 14k Rose Gold-filled, .925 Sterling Silver, solid 14k Yellow Gold and solid 14k Rose Gold as metal options on all pieces. If you require something special that is not listed such as a solid 14k Gold chain, please message me for details.
Gold-filled jewelry is a gorgeous and affordable alternative to solid Gold and safe on sensitive skin.